Shipping Policy

Shipping Policy




Shipping Policy

Last Updated: January 21, 2021

Our Current Turnaround Time:

- Majority of products will ship within 2-7 business days. Shipping times are noted on the page for each product.

- Big Mat will ship in January

- Little Dome is a pre-order and will ship in April


All products will ship via UPS Ground Shipping or USPS Priority from our workshop in Tempe, Arizona. A tracking email will be sent when the product has shipped.

Expedited shipping is available - email customer service at hello@lilyandriver.com for pricing if you need expedited shipping.

We can not ship our large items to a PO box, UPS needs a physical address. We will contact you for an updated shipping address if you enter a PO box for large items.


Available Ship-To Locations:

- All 50 U.S. States (Shipping to AK and HI will cost more)

- Canada

- All other international Countries (via UPS Worldwide Expedited)

- APO, FPO, PR (Little Rocker can not be shipped to APO or FPO)

* International Customers are responsible for all Duty and Customs fees. The shipping fee does not include duty or customs fees.


Questions about shipping or about your recent order? Email Customer Service at hello@lilyandriver.com

Connectable, interactive and
multi-purpose playmat designed
purely for a more fun, comfortable,
and safer playtime experience.